Terms and Conditions

These Terms and Conditions govern your use of www.ozsignsupplies.com and any purchases made through our online store. By using this site or placing an order, you agree to the following terms. Please read them carefully and retain a copy for your records.

Price and Payment

• All product prices listed on our website exclude shipping charges, which are calculated at checkout.
• Payment must be made in full at the time of placing the order using one of our accepted payment methods.
• We accept Visa, Mastercard, Visa Debit, and PayPal.
• All payments must be cleared before your order is processed and dispatched.
• If a pricing error occurs:
  • If the correct price is lower than stated, you will be charged the lower amount.
  • If the correct price is higher, we will contact you before dispatch or cancel the order and notify you.
• Prices are subject to change without notice but will not affect confirmed orders.

Discount Codes

• Only one discount code can be used per order.
• Discount codes are not valid on clearance items, already discounted products, or shipping fees.
• Discount codes are non-transferable and cannot be exchanged for cash.
• Discounts must be applied at checkout and cannot be added after an order is placed.
• We reserve the right to withdraw or cancel discount codes at any time.

Refunds and Returns Policy

• If you experience an issue with your order, please contact us within 7 days of delivery.
• We do not accept returns for change of mind.
• Returns are only accepted for products that are faulty, defective, or incorrectly supplied.
• Shipping fees are non-refundable. Return shipping costs are the customer’s responsibility unless the item is faulty.
• All sales on discounted or clearance items are final.

Shipping and Delivery

• All orders are dispatched from our Australian warehouse. Delivery times vary depending on location.
• Once an order has been dispatched, it becomes the responsibility of the courier and the customer.
• OZ Sign Supplies is not liable for lost or stolen items after delivery. If an item is lost in transit, we will work with the courier to resolve the issue.
• It is the customer’s responsibility to provide the correct delivery address at checkout.

Our Liability

If we deliver incorrect, damaged, or defective goods, our liability is limited to:

• Replacing or repairing the affected items, or
• Refunding the amount paid for those items.

We are not liable for:

• Losses arising from late deliveries or third-party courier delays.
• Indirect, incidental, or consequential damages, including loss of business, profits, or reputation.

Intellectual Property

All content on www.ozsignsupplies.com, including logos, images, graphics, descriptions, product names, and designs, is the property of OZ Sign Supplies and may not be used, copied, or reproduced without written permission.

You may view and use the site content for personal, non-commercial purposes only.

User Content and Social Media

By tagging @ozsignsupplies or using hashtags related to our brand on social media, you permit us to use your content, including:

• Photos, videos, captions, and usernames
• On our website, social media channels, marketing materials, or promotional campaigns

You retain ownership of your content, but by posting and tagging us, you give OZ Sign Supplies a royalty-free, worldwide, perpetual license to use and share the content in connection with our business.

Changes to Terms

We reserve the right to amend these terms and conditions at any time without notice. Changes will take effect when posted on this website.

Contact Information

OZ Sign Supplies
ABN 50 838 308 551
Based in Australia
Email: support@ozsignsupplies.com
Website: www.ozsignsupplies.com