Privacy Policy

OZ Sign Supplies is committed to protecting your privacy and the personal information you share with us. We take all reasonable steps to ensure your information is handled securely and complies with Australian privacy laws.

Information We Collect

When you interact with www.ozsignsupplies.com, we may collect the following types of personal data:

• Your name, email address, contact number, billing, and shipping address
• Details about your purchases (e.g., car wrap tools, squeegees, knives, etc.)
• Device, browser, IP address, and general location data
• Pages visited, items viewed, and actions taken on our website

This information is collected when you:

• Place an order
• Sign up for our newsletter
• Create an account
• Contact us for support or enquiries

Cookies

We use cookies to:

• Recognise returning visitors
• Track website traffic and customer behaviour
• Personalise your shopping experience
• Support marketing efforts and analytics

You can disable cookies in your browser settings, but doing so may limit the functionality of certain features on our website.

How We Use Your Information

Your information is used to:

• Process and fulfil your orders accurately and efficiently
• Respond to customer enquiries
• Send transactional emails and shipping updates
• Communicate marketing promotions, product launches, and offers (if you’ve opted in)
• Improve our website, product range, and customer service
• Perform business reporting and market research

Third-Party Services

We work with trusted third-party providers to manage services such as:

• Payment processing
• Email marketing
• Advertising and remarketing

Some of your data may be stored or processed outside Australia, under applicable data protection laws.

Marketing and Promotions

If you subscribe to our mailing list or opt in during checkout, you may receive updates, special offers, and product-related news from OZ Sign Supplies via:

• Email
• SMS
• Social media platforms

You can opt out at any time using the 'Unsubscribe' link in emails or by replying 'STOP' to SMS messages.

Data Retention

We retain your data only as long as necessary to:

• Fulfil your orders
• Provide customer service
• Comply with legal obligations

You may request that we delete or correct your data by contacting us directly.

Your Rights and Opting Out

You have the right to:

• Access your personal information
• Update or correct your data
• Request the deletion of your account or personal information
• Opt out of marketing communications at any time

To manage your preferences, click the unsubscribe link in our emails, reply STOP to SMS, or adjust your settings on platforms like Facebook or Google.

Changes to Our Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page, and we recommend checking it regularly to stay informed.

Contact Us

If you have questions about this policy or wish to update your personal information, please reach out:

OZ Sign Supplies
Email: support@ozsignsupplies.com