A: No, but having one lets you track orders and view past purchases easily. This also makes it easier for you to keep track of past orders and quickly reorder whenever you need.

If the order hasn’t shipped yet, email us as soon as possible to see what we can do.

A: Orders are usually packed and sent out within 48 hours, and we ship with Australia Post. Delivery normally takes about 2–7 business days, depending on where you are. In some cases, it might take up to 10 business days for the courier to deliver. We’ll also be offering express delivery options if you need your order in a hurry.

A: Shipping is calculated at checkout based on weight and location. You can also score free shipping if your cart hits the minimum spend.

Currently, we only ship within Australia. Contact us if you're located overseas and interested in our products.

A: We'll email you a tracking link once your order's been sent out, and you can also check it anytime through your account.

Contact us immediately. If your order hasn’t been shipped yet, we’ll do our best to make any changes. But once it’s been sent out, we can’t guarantee we’ll be able to update it.

We accept Visa, MasterCard, PayPal, and Shopify Payments. All secure and encrypted.

Yes, we use trusted, encrypted gateways to protect your information.

Yes, you can return it within 7 business days as long as it’s unopened, unused, and in resellable condition. See our Returns and Exchanges Policy for details.

Email us within 48 hours of delivery with a photo. We'll sort it out quickly.

We do our best to display colours accurately, but variations may occur due to screens or supplier batches.

A: Our prices are already set up for the trade, but if you're looking to place a bulk order, feel free to reach out to the team.